Detailed Description of Goods and/or Services
ZimZi Farm Produce is a farm with an online store that makes a variety of products available to the consumer to be purchased through our online platform.
Agreement of Sale
An agreement of sale between Zimzi Farm Produce and a customer is only valid once payment has been made and the company receives proof of payment. Up until this point all goods remain the property of Zimzi Farm Produce.
Product Availability and Delivery Policy
Stock depends on availability and seasonal farm propagation and is subject to change without notice. Orders will only be processed upon receipt of payment.
All orders must be completed by Sunday midday for delivery in the week, following and orders received after Sunday midday will be despatched in the week thereafter. There are some items that are in stock, which can be despatched on shorter notice. Contact us if you want to discuss this further.
People may be nominated to collect your order on your behalf. Please notify us before collection.
Please note that we do not accept liability subsequent to the items having been inspected, found in good order and signed for by the purchaser or nominated collector of the order. Items that are spoilt or damaged after changing hands will be the responsibility of the purchaser or said nominated collector.
Return and Refunds Policy
Should you wish to cancel your purchase, you will be liable for a 15% handling fee. Your cancellation must be received in writing and signed by the purchaser two working days prior to delivery. Payments will be refunded once payment reflects in the ZimZi Farm Produce bank account.
Due to the nature of our products, we are unable to store uncollected products for an indeterminate period. Fresh produce and meat will spoil, but we understand that there are sometimes unforeseen circumstances in which case every effort will be made to ensure you receive your product timeously. Please feel free to contact us to make alternative arrangements, which will depend on driver availability and may incur additional delivery costs. Should you fail to collect an order, ZimZi Farm Produce will not be held liable for any claims as a result thereof.
Payment Options & Pricing
All transactions will be processed in South African Rands (ZAR). Your total price will include applicable statutory charges as determined by South African legislation and delivery charges, if applicable. ZimZi Farm Produce reserves the right to change any prices at any time and prior notice will be given.
Payment may be made via credit or cheque debit cards, by bank transfer or cash deposit into the ZimZi Farm Produce Bank Account as follows :
ZimZi Farm Organics (Pty) Ltd
Standard Bank Cheque/Current Account
Account Number 24-002-316-1
Branch Code 051001
We endeavour to keep all information on this website as accurate and up to date as possible. The products promoted on www.zimzifarmproduce .co.za are sourced responsibly and every reasonable step has been taken to ensure that the products promoted on this website are of the highest quality and safe for the environment and human application. However, please note that ZimZi Farm Produce will not accept responsibility for any adverse reactions as the result of the use or consumption of any of the products promoted on this website.
ZimZi Farm Produce accepts no responsibility for the accuracy or completeness of information provided on the website.